West Berkshire Community Hospital

West Berkshire Community Hospital 2024-04-20 Person 5 5 0

My wife had a bad fall. We arrived at 5.55p.m. and needed an xray and staff who should be clocking off waited whilst she was initially assessed. The xray was undertaken with very little delay. We were passed back to Holly [name removed] Snr Nurse Practioner who was excellent: professional but friendly, reassuring, calm and informative. The NHS comes in for a lot of stick but we found and received excellent service and care. Thank you.

Nothing..it was excellent.

West Berkshire Community Hospital 2024-04-20 Person 5 5 0

came for blood test,all very efficient and professional. thank you

othing

West Berkshire Community Hospital 2024-04-19 Person 3 5 0

I would have liked more sessions as I dont believe I have improved. Physio stated unchanged until i tensed up then the gap has gotten smaller. [name removed] was great for checking the gaps and ensuring exercises are done correctly.

Not a criticism of a physiotherapist but more sessions, perhaps if you are needing to discharge from 1:1 session, offer a follow up group that one can attend without having to pay privately. Post natal health is so important, if not treated properly/with a professional it leads to an array of different conditions which again is super difficult to get treatment for and NHS goes under pressure as a result.

West Berkshire Community Hospital 2024-04-19 Person 5 5 0

[name removed] is very good, listens to me and continues to support with new ideas to assist me

Nothing

West Berkshire Community Hospital 2024-04-19 Person 5 5 0

[name removed] was amazing & really helped me recover quickly. WBH is a great hospital & very conveniently located.

N/A

West Berkshire Community Hospital 2024-04-19 Person 5 5 0

Because I was treated with respect and had very good care.

My therapist said she would send me two new exercises for me to work on at home. So far these have not arrived.

West Berkshire Community Hospital 2024-04-18 Person 5 5 0

[name removed] is very supportive and is helping me to get mobile again

None

West Berkshire Community Hospital 2024-04-18 Person 5 5 0

Excellent

Nothing

West Berkshire Community Hospital 2024-04-18 Person 4 5 0

A lot of people outside the treatment room who could probably hear our conversation , very busy with people right outside, not sure why not waiting in the waiting area

Consultant very good with approach and explanation, too many people waiting outside treatment room, consultant commented himself to the nurse about it

West Berkshire Community Hospital 2024-04-18 Person 5 5 0

Friendly knowledgable welcoming practitioner

Directs Google maps tells you you are at destination on the dual carriageway where there is no turning